Exchange and Refund Policy

We hope you’re satisfied with your order. If you notice any malfunction or manufacturing fault in a product you purchased, you may request a return for exchange, subject to the policy below.

Return Process

To start a return, please contact our customer service team:

• Email: info@applesolution.lk

• Phone: +94 77 878 8220

Our team will guide you through the return steps. If you are returning the item via courier, please:

• Pack the item securely in its original packaging

• Include the purchase invoice

• Send it to the address provided by our customer service team (upon request)

Note: Customers are responsible for all return shipping charges. We strongly recommend using a trackable courier service.

Refunds / Exchanges

Once we receive and inspect the returned item, we will process the exchange or return request. Please allow up to 7 days from the date we receive your item for processing.

Exceptions (Non-Returnable Items)

The following items cannot be returned or exchanged:

• Tempered Glass

• Phone Covers

If your item is defective or damaged, please contact us to arrange a refund or exchange (where applicable).

Contact Us

If you have any questions about this policy, please contact us:

• Email: info@applesolution.lk

• Phone: +94 77 878 8220

• Website: https://applesolution.lk/contact/